PRIVACY POLICY
Last updated October 1st, 2024
This Privacy Policy for Secure Mind Therapy, PLLC (“we,” “us,” or “our”) explains how we collect, use, share, and protect your information when you use our services (“Services”), including when you:
• Visit our website at https://www.securemindtherapy.com
• Engage with us in relation to sales, marketing, or events
If you have questions or concerns about our policies, please contact us at imani@securemindtherapy.com. If you disagree with any part of this policy, please discontinue use of our Services.
KEY POINTS SUMMARY
• Personal Information Collected: Depending on how you interact with us, we collect personal information you provide and some information automatically.
• No Sensitive Data Processing: We do not process sensitive information.
• Purpose of Data Processing: Your data is used to provide, improve, and secure our Services and fulfill our legal obligations.
• Data Sharing: Information is shared with specific third parties as necessary for our business operations.
• Data Security: We employ measures to protect your data, but full security cannot be guaranteed.
• Your Rights: You may access, update, or delete your data, depending on your location and applicable laws.
• Contact: Questions regarding this notice can be addressed to imani@securemindtherapy.com.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
10. US RESIDENTS’ PRIVACY RIGHTS
13. REVIEW, UPDATE, OR DELETE DATA
1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Provide: This includes names, phone numbers, email addresses, contact preferences, and pronouns. Ensure all information is accurate and up-to-date.
Automatically Collected Data: We collect technical data such as IP addresses, browser types, device characteristics, and other usage data to maintain the security and improve the functionality of our Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
We use your information to provide, improve, and personalize our Services, to communicate with you, ensure security, prevent fraud, and comply with legal requirements. Examples include customer support, responding to inquiries, and delivering service-related information.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
• Service Providers: We share information with trusted vendors and contractors who help us provide our Services.
• Business Transfers: In case of mergers or business transitions, your information may be transferred as part of that process.
4. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?
Yes, we use cookies and similar technologies to enhance your experience, ensure the functionality of our Services, and for analytics purposes. You can control cookie preferences in your browser settings.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain your data only for as long as necessary to fulfill the purposes described in this policy, considering factors like the nature and sensitivity of the data and any applicable legal requirements.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We use industry-standard security measures to protect your data. Despite these safeguards, please understand that no online transmission is completely secure. You are responsible for keeping your authentication information confidential.
7. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect information from children under 18 years of age. If we become aware of any such data, we will take steps to delete it immediately. Please notify us if you believe we have inadvertently collected such data.
8. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your location, you may have rights such as accessing, correcting, or deleting your personal information, restricting processing, or withdrawing consent. Contact us to exercise these rights.
9. DO-NOT-TRACK FEATURES
Currently, we do not respond to Do-Not-Track (“DNT”) browser signals due to the lack of a standard industry response. You may configure your browser to reject certain tracking technologies.
10. US RESIDENTS’ PRIVACY RIGHTS
Residents of certain states, such as California, have specific privacy rights, including the right to access, delete, and opt-out of certain data processing activities. Contact us for details on how to exercise these rights.
11. UPDATES TO THIS NOTICE
We may update this Privacy Policy from time to time to stay compliant with relevant laws. The updated version will be indicated by an updated “Last updated” date at the top of this policy.
12. CONTACT INFORMATION
For general inquiries, email imani@securemindtherapy.com. For administrative issues such as billing and scheduling, email admin@securemindtherapy.com. You may also reach us by post:
Secure Mind Therapy, PLLC
951 Corporate Center Dr, Suite 7
Raleigh, North Carolina 27607
United States